Or in courses, you will definitely come across the concept of “English language levels” or “English language proficiency levels”, as well as such incomprehensible designations as A1, B2, and more understandable Beginner, Intermediate and so on. From this article, you will learn what these formulations mean and what levels of knowledge of the language distinguish, as well as how to determine your level of english.
The levels of English were invented so that language learners could be divided into groups with approximately similar knowledge and skills in reading, writing, speaking and writing, as well as to simplify testing procedures, exams, for various purposes related to emigration, study abroad and employment. Such a classification helps in recruiting students into a group and preparing teaching aids, methods, and language teaching programs.
Of course, there is no clear boundary between the levels, this division is rather conditional, necessary not so much for students as for teachers. In total, there are 6 levels of language proficiency, there are two types of division:
- Levels A1, A2, B1, B2, C1, C2,
- Beginner, Elementary, Intermediate, Upper Intermediate, Advanced, Proficiency levels.
In fact, these are just two different names for the same thing. These 6 levels are divided into three groups.
Table: English language proficiency levels
The classification was developed in the late eighties - early nineties of the last century, it is fully called the Common European Framework of Reference for Languages: Learning, Teaching, Assessment (abbr. CERF).
English levels: detailed description
Beginner level (A1)
At this level you can:
- Understand and use familiar everyday expressions and simple phrases aimed at solving specific problems.
- Introduce yourself, introduce other people, ask simple personal questions, such as “Where do you live?”, “Where are you from?”, be able to answer such questions.
- Maintain a simple conversation if the other person speaks slowly, clearly, and helps you.
Many who studied English at school speak the language at about the Beginner level. From the vocabulary only elementary mother, father, help me, my name is, London is the capital. You can understand well-known words and expressions by ear if they speak very clearly and without an accent, as in audio lessons for a textbook. You understand texts like the “Exit” sign, and in a conversation with the help of gestures, using individual words, you can express the simplest thoughts.
Elementary level (A2)
At this level you can:
- Understand common expressions on general topics such as: family, shopping, work, etc.
- Talk about simple everyday topics, using simple phrases.
- Tell in simple terms about yourself, describe simple situations.
If at school you had 4 or 5 in English, but after some time did not use English, then most likely you speak the language at the Elementary level. TV shows in English will not be understood, except for individual words, but if the interlocutor speaks clearly, in simple phrases of 2-3 words, you will generally understand. You can also incoherently and with long pauses for reflection tell the simplest information about yourself, say that the sky is blue and the weather is clear, express a simple wish, make an order at McDonald's.
Beginner - Elementary levels can be called "survival level", Survival English. It is enough to "survive" during a trip to a country where the main language is English.
Intermediate level (B1)
At this level you can:
- Understand the general meaning of distinct speech on general, familiar topics related to everyday life (work, study, etc.)
- Cope with the most typical situations on a trip, travel (at the airport, in a hotel, etc.)
- Write simple connected text on topics that are common or familiar to you personally.
- Retell events, describe hopes, dreams, ambitions, be able to briefly talk about plans and explain your point of view.
Vocabulary and knowledge of grammar is enough to write simple essays about yourself, describe cases from life, write a letter to a friend. But in most cases, oral speech lags behind written speech, you confuse tenses, think over a phrase, pause to pick up a preposition (to or for?), but you can more or less communicate, especially if there is no shyness or fear of making a mistake.
It is much more difficult to understand the interlocutor, and if it is a native speaker, and even with fast speech and a bizarre accent, then it is almost impossible. However, simple, clear speech is understood well, provided that the words and expressions are familiar. You generally understand if the text is not very complex, and with some difficulty understand the general meaning without subtitles.
Level Upper Intermediate (B2)
At this level you can:
- Understand the general meaning of complex text on concrete and abstract topics, including technical (specialized) topics in your profile.
- Speak quickly enough so that communication with a native speaker occurs without long pauses.
- Compose clear, detailed text on various topics, explain the point of view, give arguments for and against various points of view on the topic.
Upper Intermediate is already a good, sound, confident command of the language. If you are talking on a well-known topic with a person whose pronunciation you understand well, then the conversation will go quickly, easily, naturally. An outside observer will say that you are fluent in English. However, you can be confused by words and expressions related to topics that are poorly understood by you, all sorts of jokes, sarcasm, allusions, slang.
You are asked to answer 36 questions to test listening, writing, speaking and grammar.
It is noteworthy that to test listening comprehension, phrases such as “London is the capital” recorded by the speaker are not used, but short excerpts from films (Puzzle English specializes in learning English from films and TV shows). In English-language films, the speech of the characters is close to how people speak in real life, so the test may seem harsh.
Chandler from Friends doesn't have the best pronunciation.
To check the letter, you need to translate several phrases from English into Russian and from Russian into English. The program provides several translation options for each phrase. To test knowledge of grammar, a completely ordinary test is used, where you need to choose one option from several proposed ones.
But you are probably wondering how the program can test the skill of speaking? Of course, an online English proficiency test will not test your speech as a person, but the test developers came up with an original solution. In the task, you need to listen to a phrase from the movie and choose a cue that is suitable for continuing the dialogue.
Talking is not enough, you also need to understand the interlocutor!
The ability to speak English consists of two skills: to understand the speech of the interlocutor by ear and to express one's thoughts. This task, albeit in a simplified form, tests how you cope with both tasks.
At the end of the test, you will be shown a complete list of questions with the correct answers, you will find out where you made mistakes. And of course, you will see a chart showing your level on a scale from Beginner to Upper Intermediate. 
2. Test to determine the level of English with a teacher
To get a professional, “live” (not automated, as in tests) assessment of the level of English, you need English teacher who will test you with assignments and an interview in English.
This consultation is free of charge. Firstly, there may be a language school in your city that offers free language testing and even a trial lesson. Now this is a common practice.
In short, I signed up for a trial test lesson, got in touch on Skype at the appointed time, and the teacher Alexandra and I held a lesson, during which she “tortured” me in every possible way with various tasks. All communication was in English.
My trial lesson on SkyEng. Checking grammar knowledge.
At the end of the lesson, the teacher explained to me in detail in which direction I should develop my English, what problems I had, and a little later she sent a letter with a detailed description of the level of language skills (with grades on a 5-point scale) and methodological recommendations.
This method took some time: three days passed from the application to the lesson, and the lesson itself lasted about 40 minutes. But it is much more interesting than any online test.
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Sooner or later, any person studying English wonders what his level of proficiency in this language is. It is quite important to know why such a division is generally accepted and how the various groups are designated - with their help it will be much easier to understand whether the result planned in the study has been achieved or not.
English levels
We know only six levels of English proficiency. With their help, you can easily divide students into different groups and categories, taking into account knowledge and skills in different areas of the language: speaking, reading, listening and writing. There is also a list of international exams that use this leveling system; people take them to prepare for travel, immigration, business trips and admission to educational institutions.
If you want to independently determine which level of English you are at, then try to correctly assess the amount of your skills and learned information in several aspects. Below you will find a list of the features of each of the six levels, based on which it will be easier for you to make your choice.
Elementary
This level is the very first in training and is otherwise referred to as A1. Here, at this level of “survival”, your vocabulary does not exceed 1500 words, and short phrases and sentences about simple things, such as household needs, are available for understanding. You speak a little English: you can introduce yourself and others, ask the simplest questions and give elementary answers. Speaking about listening, it is worth noting that by ear you understand only a slow and clearly spoken speech, in which the interlocutor will, as it were, help you understand the meaning of what you hear.
Pre-Intermediate
The so-called pre-threshold level with the designation A2. It is he who is the transition to professional knowledge of the language. Here you can form coherent sentences, express simple judgments and thoughts, know the very basics of grammar. This level of language can be called the lower bar before preparing for passing international tests and exams.
intermediate
Intermediate is considered to be the intermediate level of English proficiency. It is designated as B1 and is suitable for you if you can reason on various topics, watch videos in English, read simple texts like brochures and advertisements, and are also able to write an elementary short letter or essay. Here you will need a larger vocabulary - already at the level of 2750-3250 words.
Upper Intermediate
This is an advanced intermediate level with the short designation B2. Requires serious knowledge and a fairly wide vocabulary - about 3250-3750 words. Here you should discuss and express your opinion on topics of various subjects, including complex ones. For example, your skills should allow you to easily describe your field of activity. You need to communicate freely and without difficulty, raising a wide variety of topics and problems in dialogues, and finding ways to solve them. You also need to be able to write at a more serious level: writing a letter or essay on an unfamiliar or unfamiliar topic is also included in the B2 level of preparation. By ear, speech is perceived much easier: you already watch English-language television, for example, TV shows.
Advanced
This level of professional language proficiency is designated as C1 and implies that you are fluent in it in everyday life. It is necessary to have a large vocabulary - at least four thousand - this will help to perceive and understand texts of any complexity of a large volume. The owner of C1 speaks confidently, freely and without using pauses in speech to select the right words. The spheres of life and activity in which you can use the advanced level are very different: science, culture, work, domestic issues. You can easily write texts of any orientation and conduct correspondence on a wide range of topics.
Proficiency
If you speak English at the level of a native speaker, then you are assigned this level called C2. Here it is necessary to demonstrate perfect mastery of all facets of this foreign language. You spontaneously speak on any of the proposed topics, speak and argue your opinion freely, perfectly perceive speech by ear and are able to understand any read text.
This classification by levels of knowledge was proposed back in 1989-1996, and has the full name of the Common European Scale of Language Competence. The goal of creating CEFR is simple - to provide educational recommendations for all those who study foreign languages (this also includes Russian).
How to understand that you need to start learning a language with Pre-Intermediate?
If you studied English at the previous level and completed it, then you should move on to Pre-Intermediate. Perhaps, once you started learning a language at a university or school, but you are not sure that the necessary knowledge has been obtained. A2 is also suitable for people who remember something from foreign lessons, but have not put it into practice for a very long time.
We list some of the skills that you must have in order to secure your Pre-Intermediate level of English:
- you know a little about the basics of grammar, but you confuse tenses and you can speak using only the simplest sentence structures;
- you have a good vocabulary (about 1500 words);
- you practically do not perceive the speech of an English-speaking interlocutor by ear, or understand, but very poorly. Especially when it comes to a native speaker.
A variety of students can possess this level: someone does not have a well-developed grammar, someone does not perceive the speech of the interlocutor by ear, and some do not have enough vocabulary to express their thoughts more widely.
What material do you need to master?
Knowledge of any foreign language should not be considered by you from any one side - there is a whole list of categories for learning that you should pay attention to. You must have appropriate knowledge of grammar, vocabulary, speaking, reading, listening and writing. Each category has its own material, the development of which will bring you closer to reaching level A2.
Grammar
One of the most difficult parts in learning English involves knowledge of the following topics:
- basic English tenses:present, Past and Future Simple, present and Past Continuous, present and past perfect;
- ability to work with structuresto be going to, used to do and to be used to;
- interrogative sentences of different types, where the word order may be different);
- all degrees of comparison of adjectives;
- Are you familiar with the concept ofQuantifier(sentences usinga little and a few);
- you understand the principles of using the infinitive and gerund, you know in which cases the ending is used after verbs -ing, and in which - infinitive withto;
- understanding various modal verbs likehave to/don't have to, must/musn't, can/could, may/might, should/shouldn't is also an important indicator;
- you know what conditional sentences are and what types they are;
- understanding the principles of passive voice;
- the ability to correctly paraphrase direct speech into indirect speech.
Vocabulary
As mentioned earlier, a good vocabulary at this level of English is indispensable. Have 1,500 to 2,000 words and phrases on hand that you can easily use in your daily life.
You should have an idea of what idioms and phrasal verbs are - some of them you need to know, as well as different forms of words.
In oral and written speech at the level of language proficiency A2, words such asso, either, neither, no more, anymore, too, enough, no longer, whenever, if, when, as, like.
speaking
What does speaking at level A2 involve? First of all, you must correctly and clearly pronounce all the words you know.
You will be able to talk in a few sentences (about 15) about a topic, such as your family, profession, hobbies or outlook on life.
It is also important to use phrasal phrases in speech and to know that a preposition in combination with a verb does not have to be translated literally, but can have another, unusual meaning.
You are well oriented in stories on simple everyday topics, you are able to catch their main idea, even if not all words and phrases are known to you.
Talking with a native speaker, using all the words you know in speech, is also not difficult.
Some words that you cannot pronounce in English, you can describe in other, easier and more appropriate phrases.
Reading
Reading also has its own standards, with the help of which language proficiency is achieved at the Pre-intermediate level:
You know that you are able to read literature adapted to this level, as well as brochures, advertisements, simple articles from newspapers and magazines.
In texts that are not adapted to the level, you can also orientate, albeit not so well: even among unfamiliar words, you manage to catch the main idea of what is written.
listening
Spoken language that has an average pace and includes words from your vocabulary is understood by you without difficulty.
Viewing all kinds of videos in English such as TV shows, movies or series is carried out using subtitles in the original language.
You know about the role of intonation in speech and distinguish between stress and pronunciation of various sounds.
Audiobooks adapted for A2 will also be within your power.
Letter
This level of language proficiency involves the ability to write short stories on elementary topics: a story about yourself, about your place of birth, family, describing what you saw or expressing an opinion on any issue.
You will also be able to write short letters on general simple topics or postcards with congratulations.
What does the A2 Pre-Intermediate level give?
First, yourVocabulary . You will learn a lot of set expressions, phrasal verbs, new vocabulary that is widely used by native speakers in speech. You will have access to a much larger number of topics for conversation and free reasoning.
Work on skillsReading will also go a long way. You will significantly improve your skills in understanding complex texts: articles from magazines and newspapers, correspondence, guidebooks, texts adapted to the A2 level. By understanding what you read, you will be able to discuss it with others and express your opinion more fully.
At this level, tasks forlistening . Here, many begin difficulties that can be overcome by training a lot. As a result, you will be able to understand a fairly fast pace of speech, large texts and extensive lexical content.
Skill trainingWriting will let you know how good your knowledge of the grammatical foundations of the language is. You will put a lot of emphasis on this part of the program, delve into understanding the structure of the text, clichéd phrases, the use of conjunctions, and so on. You will learn how to write informal letters and essays on a variety of topics.
At this level, you will start to use skills much better.Speaking , but so far only on topics familiar to you, such as a story about family, yourself, hobbies, preferences. You can feel free to talk about your trip or chat in cafes and shops with English-speaking staff. Expressing your thoughts and opinions on a number of issues will not be very difficult.
If you master the level of English called A2, you will open up a world of confident and high-quality use of this language in everyday life. You will be able to successfully prepare for international exams, communicate abroad, express your opinion and much more.
It is easy to say: “I know English”, it is much more difficult to specify how well you know it. You can flaunt a single phrase "London is the capital of Great Britain" or easily watch films in English, which of course reflects different levels of knowledge.
Knowing your level of proficiency in a foreign language is good, if only because you can independently choose educational literature for yourself, adequately describe your knowledge in a resume to an employer or teacher with whom you continue to learn the language.
british council (The British Council), as one of the most authoritative sources, offers the following classification of English proficiency levels:
- beginner
- Elementary
- Pre-Intermediate
- intermediate
- Upper Intermediate
- Advanced
- Proficiency
Let's take a closer look at the level Pre-Intermediate and find out whether you have mastered it or not.
Its third position in the general list indicates that you have already mastered the levels beginner and Elementary, which means that you are no longer a beginner and you will definitely be able to competently establish contact with English-speaking people. Translation Pre-Intermediate means "beginner intermediate" level therefore, it is already possible to look down on people who are only at the beginning of their journey.
As for the volume and variety of vocabulary, you can start and maintain a conversation on simple topics: tell about yourself and your family, work, your hobby, best friend, favorite movie or musical group, etc. You do not experience any difficulties in writing short letters, but online communication still causes slight shivers and chills in the chest.
If you are level Pre-Intermediate, your grammar is not distinguished by a great variety and complexity of constructions. But you already speak in simple and complex sentences in the present ( present simple), past ( past simple) and future primes ( Future Simple) times. You still can't quote without hesitation "The Picture of Dorian Grey" Oscar Wilde or read it without a dictionary, but you are definitely moving in the right direction by studying adapted literature.
Thanks to a clear pronunciation and well-imitated intonations, you will not hear in your address: “Come in large numbers here.” It is still not easy for you to fully understand speech in English, but you capture the essence of the statements, while often missing place names and numerals that are difficult to understand and remember. Although this will not prevent you from booking a hotel room, traveling and shopping in the countries of the language you are learning.
The most enjoyable level Pre-Intermediate is that you progress quickly and confidently in all directions and can even dare to start studying other subjects in English.
In this article, we will take a closer look at the level Pre-Intermediate.
- What an Intermediate Should Know
- Reading (reading)
- Writing (letter)
- Vocabulary (lexicon)
- Grammar (grammar)
- Listening (listening)
- Speaking (speaking)
- Level test
- Examples of words and expressions of the Pre-Intermediate level
The Pre-Intermediate level of English is a preparatory, "almost intermediate" level, which in the CEFR system is indicated by the A2 code. In Russian, it is often called pre-threshold, or "below average". By switching to it, you can already talk with foreigners on everyday topics, understand simple texts and understand the basics of grammar. At the A2 level, you will expand your vocabulary, get acquainted with previously unknown grammatical structures, gain new knowledge and skills in writing, listening, reading and speaking.
What a Pre-Intermediate Should Know
Proficiency in English at the Pre-Intermediate level involves expanding the existing knowledge base. Many themes of the Elementary stage are repeated here, but they become more complex and enriched with new nuances. Let's take a closer look at what a Pre-Intermediate student needs to know.
Reading (reading)
Reading texts are becoming more complex and interesting: now you can read simple non-adapted literature, articles in newspapers and magazines. At the prethreshold level, you read without a dictionary and learn to understand the meaning of unfamiliar words from the context.
Writing (letter)
You can write a personal letter or essay on a free topic, describe an image. You can easily fill out personal information in any questionnaires and correspond with native speakers.
Vocabulary (lexicon)
The lexical minimum of the Pre-Intermediate stage covers the following topics:
- Family and friends
- Appearance, character traits and personality
- Work, profession and jobs
- Events
- Houseware
- Hobby, recreation
- Habits and lifestyle
- Nutrition
- sports and health
- Living in an urban setting
- Transport
- Clothes and fashion
- Shops and shopping
- Climate and weather
- Education
- fears
- Animals
- World News
The vocabulary of a Pre-Intermediate student is 1500-2000 words. You can use the context to understand what an unfamiliar word means and explain it.
Grammar (grammar)
The pre-threshold level means the complication of familiar grammar and its deeper study. The required level of knowledge includes the following topics:
- Present and Past Tense (Present and Past Simple, Continuous, Perfect)
- Future Simple and other constructions for expressing the future tense
- Question types and word order
- Comparative and superlative degrees of comparison for adjectives
- Infinitive and gerund, their differences and features of use
- Modal verbs, their meanings and usage
- Types of conditional sentences
- Prepositions of place and time
- Passive (passive) voice
- Direct and indirect speech
At Pre-Intermediate, you can talk about the present, past and future, understand in which cases the infinitive is used, and in which gerunds, you know the features of the use of modal verbs, you can translate direct speech into indirect speech and build sentences in the passive voice.
Listening (listening)
Knowledge of English at the Pre-Intermediate level opens up new opportunities for you. You are already able to watch movies, series or TV shows in the original with English subtitles. You understand the main idea of everyday English speech, even if you do not know the translation of individual words.
Speaking (speaking)
You can freely talk with a native speaker on familiar topics, express your opinion, agreement or disagreement with something, likes and dislikes. Your speech becomes more complex and enriched with new grammatical structures, phrasal verbs. If you do not know or do not remember some words, you are able to explain their meaning or find a synonym.
Determine your level
If you are not sure about your level of English, we recommend that you take a short test. It will help you identify your strengths and weaknesses and determine at what level to study.
Examples of grammatical constructions of the Pre-Intermediate level
- Construction used to + Infinitive:
I used to smoke a lot, but I quit five years ago.
My sister used to have long hair but she cut it all off a month ago.
I didn't use to like books but now I do.
- Construction to be going to + Infinitive:
I "m going to move to the US.
Edward is going to be a writer.
My wife is going to visit her parents.
I "m not going to buy a new coat.
Are you going to stay?
- Design to be used to:
I am used to getting up early.
We are used to living in a big house.
Are you used to staying up late?
They aren't used to the hot weather here.
Are you used to cold weather?
- Active and Passive Voice:
I clean my flat every day. — My flat is cleaned every day.
They must turn off the lights. - The lights must be turned off.
The police caught the criminals. — The criminals were caught by the police.
- Reported Speech:
She said, "I play the piano." — She said she played the piano.
He said, "I like baseball." — He said he liked baseball.
"I enjoy skiing." — He told me he enjoyed skiing.
"I"ve read that book."
Individual entrepreneur Gulyaev V.V. this public offer invites any individual (hereinafter referred to as the CUSTOMER) to conclude an Offer Agreement for the provision of services for holding events (hereinafter referred to as the Agreement).
In accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (CC RF), if the conditions set forth below and payment for services are accepted, the person accepting this offer becomes the CUSTOMER conditions set out in the offer).
In connection with the foregoing, carefully read the text of this public offer and, if you do not agree with any clause of the offer, the CONTRACTOR offers you to refuse to use the services or conclude a personal contract on separately discussed terms.
Full and unconditional acceptance of this public offer is the implementation by the CUSTOMER of payment for the Services offered by the CONTRACTOR.
1. GENERAL PROVISIONS
1.1. The subject of this Agreement is the provision by the CONTRACTOR of services for holding events (courses, classes, trainings, intensives, seminars, webinars, conferences, etc.) - hereinafter referred to as the Event for the CUSTOMER, subject to availability and/or the CUSTOMER's compliance with the CONTRACTOR's requirements for receiving the service . The CUSTOMER can read a detailed description of the Event itself on the necessary pages of the CONTRACTOR's website.
1.2. Under this Agreement, the CONTRACTOR provides the following services:
Preparation of the program of the Event;
Development of a calendar plan for the Event;
Holding the Event;
Full organizational support of the Event.
1.3. Conditions, term (date), duration and place of the Event are indicated on the pages where the events are described. The date and time of the Event may also be communicated by the representatives of the CONTRACTOR personally to the CUSTOMER by sending an appropriate notification to the CUSTOMER's contact e-mail.
1.4. The conditions for the possibility of visiting a specific Event by the CUSTOMER (in person/remotely) are specified in the Event Rules (Appendix to this Agreement).
1.5. The conclusion of this Agreement by the CUSTOMER is carried out by sequentially performing the following actions (acceptance of the public offer):
1.5.1. Registration of the Application for the Event on the website http://platformarosta.com/ http://achievegoals.ru/ and/or its subdomains.
1.5.2. Payment for participation in the Event (by clicking the "send application" button, the CUSTOMER agrees to the terms of this Agreement).
1.6. The cost of participation in the Event is indicated on the CONTRACTOR's website or can be received by e-mail.
1.7. This Agreement is considered concluded and enters into force for the Parties from the date of payment for services by the CUSTOMER. Payment is made in the amount of 100% prepayment (other payment procedure is possible in exceptional cases only after additional agreement with the CONTRACTOR, or in accordance with the conditions of partner banks when using borrowed funds). The date of payment is the date of debiting the funds from the CUSTOMER's settlement account to the CONTRACTOR's address, or depositing them at the CONTRACTOR's cash desk (the CONTRACTOR's agent's cash desk), or the date of transferring the funds to the CONTRACTOR's courier (if the CONTRACTOR has such an opportunity), or the date the CONTRACTOR receives funds from banks -partners when the CUSTOMER uses borrowed funds.
2. CONDITIONS FOR PARTICIPATION IN THE EVENT
2.1. To participate in the Event, the CUSTOMER must leave an Application on the web page of the Event. Help information can be found at: [email protected]
2.2. To complete the Application, the CUSTOMER is obliged to provide the following data:
Contact e-mail;
Contact phone number for communication.
2.3. The CONTRACTOR confirms receipt of the Application, assigns the Application number and issues an invoice for payment (if the payment was not made by the CUSTOMER on the CONTRACTOR's website).
2.4. The CUSTOMER pays for the services under this Agreement in the amount established by the CONTRACTOR.
2.5. Payment for the CONTRACTOR's services is carried out in one of the following ways:
By depositing cash at the cash desk of the CONTRACTOR (the CONTRACTOR's agent), or by transferring funds to the CONTRACTOR's courier (if the CONTRACTOR has the opportunity);
By payment by electronic money;
By paying through payment terminals or Internet banking;
By payment to the current account of the CONTRACTOR;
By paying with credit funds in accordance with the conditions of the partner banks of the CONTRACTOR;
In other ways by prior agreement with the CONTRACTOR.
In the case of making a payment using a bank card, the CUSTOMER is recommended to use a bank card issued in the name of the CUSTOMER. In the event of a refund of paid funds, the refund is made using the same details for which the payment was received, and on the basis of a personal application of the person in whose name the bank card was issued.
When returning an order, a service fee of 10% of the order amount is additionally withheld.
Payment is not accepted if the CUSTOMER violates the terms of payment established by this Agreement and the legislation of the Russian Federation.
2.6. By accepting the terms of the Offer, the CUSTOMER agrees, in accordance with applicable law, to the processing by the CONTRACTOR of the information provided to him and (or) his personal data, performed using automation tools, and without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extracting, using, transferring, providing, depersonalizing, blocking, deleting, destroying data in order to fulfill the CONTRACTOR's obligations related to the provision of services, other obligations stipulated by this Offer, as well as in order to fulfill the requirements of regulatory acts on counteraction to the legalization of funds obtained by criminal means. The period of use of the data provided by the CUSTOMER is unlimited. The CUSTOMER also agrees to the processing and use by the CONTRACTOR of the information provided by him and (or) his personal data for the purpose of carrying out, at the contact phone number and (or) contact e-mail address specified by the CUSTOMER, information mailing (about the CONTRACTOR's Events) indefinitely until the CONTRACTOR receives a written and (or ) electronic notice of refusal to receive mailings. The CUSTOMER also agrees to the transfer, in order to carry out the actions provided for in this paragraph, by the CONTRACTOR of his information to third parties, if there is a proper agreement concluded between the CONTRACTOR and such third parties.
2.7. To organize the receipt of services with payment on behalf of a legal entity, you should contact the CONTRACTOR directly to conclude an appropriate agreement or issue an invoice-contract.
2.8. If the condition for admission to participation in the Event is the passage of an appropriate interview or questionnaire, and the CUSTOMER provides the CONTRACTOR with false information about himself, as well as provides other false data on the interview and / or questionnaire, the CONTRACTOR has the right to refuse the CUSTOMER to provide services at any time from the date of discovery of the inaccuracy of the information provided.
3. RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1. The CONTRACTOR undertakes:
3.1.1. Provide the necessary information to complete the Application for participation in the Event. The information is posted on the CONTRACTOR's websites at http://platformarosta.com/ and/or its subdomains, as well as http://achievegoals.ru/ and/or its subdomains.
3.1.2. Provide consulting support regarding the services provided, the procedure and rules for filling out the Application by e-mail (e-mail address for contacting the CONTRACTOR: [email protected]).
3.1.3. In case of changes in the conditions of the Event (price, date, venue and other changes), notify the CUSTOMER at least 1 (one) calendar day before the start of such changes.
3.1.4. Return the paid funds to the CUSTOMER in case of complete cancellation by the PERFORMER of the Event.
3.2. The CONTRACTOR has the right:
3.2.1. Take photo and video shooting during the Event and use the materials obtained during photo and video shooting at your own discretion. The CONTRACTOR owns the exclusive copyright, as well as the rights related to the exclusive copyright for the specified materials, the use of materials obtained during photo and video filming is possible only with the written permission of the CONTRACTOR.
3.2.2. Unilaterally change the cost of services, the dates and times of the Events, as well as other conditions for the Event, as well as the terms of this Agreement without prior agreement with the CUSTOMER. The CONTRACTOR notifies the CUSTOMER of changes in the time and date of the Event no later than 23:59 Moscow time on the day preceding the day the relevant changes come into effect. Notification of the CUSTOMER can be made by a phone call to the contact phone number specified by the CUSTOMER, sending a corresponding letter to the contact e-mail, posting information on the CONTRACTOR's website.
3.2.3. Develop the program of the Event and determine the number and composition of teachers speaking at the Events.
3.2.4. In case of non-payment (incomplete payment) for the Services within the established time limits, in case of untimely submission of the Application for the provision of Services (or if false data is indicated when filling out the Application), this agreement is not considered concluded. In case of violation of the rules of participation in the Event, the CONTRACTOR is not responsible for the quality of the service.
3.2.5. In case of violation of clauses 3.3.5, 3.3.13 of this Agreement, prevent the CUSTOMER from participating in the Event and not return the funds paid for participation in the Event.
3.3. The CUSTOMER undertakes:
3.3.1. Independently and timely gets acquainted with the date, time, price, conditions of the Event.
3.3.2. When filling out an Application for the CONTRACTOR's services, fill in the required mandatory fields (in accordance with clause 2.2 of this Agreement) on the Application page indicating the selected service and reliable information about yourself.
3.3.3. Pay for the selected Event on the terms and at the cost applicable to this Event at the time of payment. The current conditions and cost, as well as information about special offers and details of the CONTRACTOR are posted on the website http://platformarosta.com/ and/or its subdomains, as well as on the website http://achievegoals.ru/ and/or its subdomains.
3.3.4. In case of transfer of the right to participate in the Event to a third party (if this right is granted in a specific Event), not later than 2 (two) working days before the start of the Event, notify the CONTRACTOR about this and inform in writing all the necessary data of the new CUSTOMER, in accordance with clause 2.2 of this Agreement. In case of transfer of the right to participate in the Event to a third party, the terms of this Agreement, including Section 6 and Clause 7.3, also apply to such person.
3.3.5. The CUSTOMER undertakes to attend all classes included in the paid Event, as well as to complete and submit homework to the CONTRACTOR for verification before the start of the next class if the program of the Event suggests the need to complete such homework. In cases where it is provided by the program, the provision of completed homework is a prerequisite for the CUSTOMER's admission to participate in the next lesson included in the Event. In the event that the CUSTOMER takes part in the Event in the online broadcast viewing mode (if such viewing is provided for under the terms of a particular Event), he sends the completed homework to the CONTRACTOR by e-mail at least one day before the start of the lesson. The CONTRACTOR checks the completion of the homework and no later than 5 hours before the start of the next lesson sends the CUSTOMER a notification of the results of the check to the contact e-mail. Homework is done in accordance with the requirements and recommendations. If the CUSTOMER has not received homework, the completion of which is mandatory for continuing participation in the Event, he must contact the representatives of the CONTRACTOR (contact details are indicated in clause 2.4 of the Agreement) to leave his data and receive such a task by contact e-mail.
3.3.6. If the conditions of a particular Event allow online broadcasting, then in a situation where the CUSTOMER cannot attend the Event in person (in person), he is given the right to receive a link to the online broadcast of the Event by contact e-mail. To do this, the CUSTOMER must notify the CONTRACTOR of the need to receive such a link by sending an appropriate notice to the address: [email protected] at least 3 (three) working days prior to the start of the first lesson within the acquired Event. Viewing the broadcast of the Event is possible only on the day of the lesson (until 23:59 Moscow time of the current day). The right to change the format of the Event from in-person to online broadcast is granted to the CUSTOMER only 1 (one) time during the specific Event purchased by the CUSTOMER. The specified format change is made for all classes included in the Event and is not subject to reverse change. This condition applies to CUSTOMERS who have fully paid for the service (by 100% prepayment) for the Event, in case of non-payment / incomplete payment for the Event, changing the format of participation is not allowed. In the event of an increase in the cost of the Event when changing the format of participation, the CUSTOMER is obliged to make the appropriate additional payment no later than 3 (three) working days before the start date of the Event.
Similar conditions also apply if the CUSTOMER wants to change the place (city) where he originally planned to attend the Event in person (if applicable to a specific Event), and also apply to the situation of changing the format of participation from online to personal.
3.3.7. Notify the CONTRACTOR of changes in their contact details in writing immediately from the moment of such changes.
3.3.8. Notify the CONTRACTOR in writing (including via contact e-mail) by sending a corresponding application to the CONTRACTOR (the template is provided by the CONTRACTOR at the request of the CUSTOMER) not later than 14 (fourteen) calendar days before the start of the Event.
In the event that the CUSTOMER notifies the CONTRACTOR of his refusal to participate in the Event less than 14 (fourteen) calendar days, but not less than 7 (seven) calendar days before the start of the Event, the CONTRACTOR shall return the funds in the amount of 50% from the amount paid by the CUSTOMER.
In the event that the CUSTOMER notifies the CONTRACTOR of his refusal to participate in the Event within a period of less than 7 (seven) calendar days, but not less than 3 (three) business days before the start of the Event, the CONTRACTOR shall return the funds in the amount of 30% from the amount paid by the CUSTOMER.
In the event that the CUSTOMER has not warned the CONTRACTOR less than 3 (three) working days before the start of the Event about his refusal to take part in the Event, the funds will not be returned to the CUSTOMER.
In all cases of refusal to participate in the Event, the CUSTOMER provides the CONTRACTOR with a written application. In the absence of such an application, the funds will not be returned by the CONTRACTOR.
In any case, in case of refusal to participate in the Event, the CUSTOMER is obliged to reimburse the actual expenses of the CONTRACTOR, including all commissions of payment systems charged when transferring funds to and from the CONTRACTOR's account.
3.3.9. Come to the Event in advance for timely registration for the Event.
3.3.10. In case of participation in the Event in the online broadcast viewing mode, timely (no later than one and a half hours from the start of the Event) start watching the broadcast using the link sent by the CONTRACTOR (if applicable to a specific Event). The link is valid until 23:59 Moscow time on the day of the Event (one lesson included in the Event).
3.3.11. To view an online broadcast on a computer, the CUSTOMER must have a personal computer that meets the following parameters:
Processor 1.6 GHz;
2 gigabytes of RAM or more;
Incoming Internet connection speed of 4 Mb/s or higher;
Internet Explorer 9 and above
Google Chrome 30 and above
Mozilla Firefox 10.0 and above
Adobe Flash Player version 12 and higher
The CONTRACTOR is not responsible for the impossibility of viewing the online broadcast of the Event if the parameters of the personal computer do not match the above. If it is impossible to view the Event for the specified reason, the funds paid by the CUSTOMER will not be returned.
3.3.12. Observe order and discipline at the Event, do not create inconvenience for other CUSTOMERS by your actions, and do not interfere with the teacher to conduct the Event (a separate lesson included in the Event).
3.4. The CUSTOMER has the right:
3.4.1. Require the CONTRACTOR to comply with the terms of this Agreement.
3.4.2. To reschedule participation in the Event, which is fully paid (if the postponement condition is applicable to the Event) once, to another nearest date of the identical Event, notifying the CONTRACTOR no later than 7 (seven) calendar days before the start date of the Event, participation in which is transferred or before the date of the first lesson, which is part of the Event, participation in which is postponed by the CUSTOMER). In this case, in the event of an increase in the cost of the Event, participation in which was postponed by the CUSTOMER, the CUSTOMER undertakes to make an appropriate additional payment no later than 3 (three) working days before the start of the Event to which the participation of the CUSTOMER was postponed. In the event that the CUSTOMER refuses to participate in the Event after the “freeze” of the service, the service is considered to be provided to the CUSTOMER, the funds paid by the CUSTOMER are non-refundable.
4. RESPONSIBILITIES OF THE PARTIES
4.1. In cases of non-fulfillment or improper fulfillment of their obligations under the Agreement, the Parties shall be liable in accordance with the legislation of the Russian Federation, taking into account the terms of this Agreement.
4.2. The CONTRACTOR shall not be liable in case of improper provision of the service, if the improper performance was the result of the unreliability, insufficiency or untimeliness of the information provided by the CUSTOMER, as well as due to other violations of the terms of this Agreement by the CUSTOMER.
4.3. The CONTRACTOR is not responsible for the non-compliance of the provided service with the expectations of the CUSTOMER and/or for its subjective assessment, such non-compliance with the expectations and/or negative subjective assessment are not grounds to consider the services provided not of high quality, or not in the agreed volume.
4.4. The CONTRACTOR shall be released from liability for full or partial failure to fulfill the obligations stipulated by this Agreement, if this failure was the result of force majeure circumstances that arose after the conclusion of the Agreement, as a result of extraordinary events that the Parties could neither foresee nor prevent by reasonable measures (force majeure ).
4.5. The CUSTOMER undertakes to indicate reliable data when filling out (reissuing to a third party) the Application, the CONTRACTOR has the right to refuse participation in the Event to a person not specified in the lists of participants. The final list of participants is formed by the CONTRACTOR 2 (two) working days before the start of the Event.
4.6. In the event that the CUSTOMER, for reasons beyond the control of the CONTRACTOR, did not attend the Event, the service is considered to be provided properly and the funds paid to the CONTRACTOR are not refundable.
4.7. When participating in the online training format, the CUSTOMER guarantees not to transfer the login password to third parties for taking courses. The CONTRACTOR reserves the right to check login sessions to the CUSTOMER's account, to verify by technical means the login browsers, countries, IP addresses and other user identifiers. In the event that the CUSTOMER detects the transfer by the CUSTOMER of the login-password pair to the account to third parties, the CONTRACTOR reserves the right to block the CUSTOMER's account, or freeze participation until the circumstances are clarified.
5. DISPUTES RESOLUTION
5.1. All disputes and disagreements arising in connection with the execution of this Agreement shall be resolved by the Parties through negotiations.
5.2. In case of failure to reach an agreement between the Parties, all disputes are considered in court, in accordance with the legislation of the Russian Federation.
6. RESULT OF INTELLECTUAL ACTIVITY
6.1. All information materials provided by the CONTRACTOR to the CUSTOMER during the Event, as well as the results of photo and video shooting received by the CONTRACTOR during the Event, are the result of intellectual activity, exclusive copyright, including related copyright belongs to the CONTRACTOR.
6.2. The use of the results of intellectual activity without the written consent of the CONTRACTOR is a violation of the exclusive right of the CONTRACTOR, which entails civil, administrative and other liability in accordance with the current legislation of the Russian Federation.
6.3. Also, the CUSTOMER does not have the right to copy the audio and video materials of the CONTRACTOR's Events broadcast online, in whole or in part, to record the broadcasts of the Events, and also to record the content of such Events in whole or in part in any way and / or on any material medium, as well as use the content of these Events without the written consent of the CONTRACTOR, which will be considered a violation of the exclusive right of the CONTRACTOR and entail civil, administrative and other liability in accordance with the current legislation of the Russian Federation.
7. OTHER TERMS
7.1. This Agreement is valid until the Parties fulfill all obligations.
7.2. The Application filed by the CUSTOMER, which is filled out on the CONTRACTOR's website, is an integral part of this Agreement.
7.3. By entering into this Agreement, the CUSTOMER consents to the use of information about himself, his relationship with the CONTRACTOR, his personal data, data about his business and income transferred to the CONTRACTOR as part of the execution of this Agreement, the publication of materials on the fact of receiving services from the CONTRACTOR by the media - television , radio, on the Internet, print media, social networks, as well as the publication of these materials on the official website and social resources of the CONTRACTOR.
7.4. By concluding this Agreement, the CUSTOMER consents to the use of the CUSTOMER's image included in the results of intellectual activity. If the CUSTOMER does not agree to grant the rights to use his image, he notifies the CONTRACTOR in writing by e-mail [email protected]
7.5. In all other respects that are not provided for by this Agreement, the Parties will be guided by the current legislation of the Russian Federation.
7.6. The CUSTOMER confirms that all the terms of this Agreement are clear to him, and he accepts them unconditionally and in full.
8. CONTRACTOR:
Individual entrepreneur
Vadim Valerievich Gulyaev
Georgievsk, Gorky st. 104
TIN 262517720450
