We are social beings, so we need to communicate. Starting from kindergarten, we strive to make connections: we get to know children, play together, quarrel, make peace. This continues throughout life - at school, university, at work. Even becoming elderly, people are looking for a circle of interlocutors with whom they can communicate.
Some people don't communicate effectively, so when they try to build relationships, they often fail. Because of this, they suffer, not understanding why this is happening.
One of the reasons is that when communicating, people tend to hide their feelings, to hide them. Subsequently, this leads to a blockage in the expression of true emotions. This creates a vicious circle of misunderstanding.
Any effective communication begins with the ability to listen to the interlocutor. Not just to hear what he says, but to listen, to penetrate. After all, usually we listen not to the words of a partner, but to our reaction to them. And here you need to be able to hear the other person. This requires a conscious effort.
When you talk to a person, look him straight in the eye, then you will be able to understand his feelings and express your own. Sincerely try to understand his point of view. When the person has said everything they want, ask a follow-up question to make sure you get it right.
Such behavior will endear you to the interlocutor, show that you are attentive and respectful of your conversation. You do not have to agree with his opinion, but at the same time you try to understand him. People appreciate it.
There is another important point. Express your feelings and attitude towards the person in a positive way. Avoid accusations, reproaches, they will only encourage your interlocutor to defend himself. If you want to express disapproval, then express dissatisfaction with the act, but not with the person himself (not “you are so-and-so!”, but “your yesterday’s act upset and offended me”). Find out how you can change this situation so that it doesn't happen again. Be specific, do not spread your thoughts along the tree.
When discussing a problem, remain calm. Easy to say, harder to do, especially when emotions are running high. Do not warm yourself up, on the contrary, calm down, relax, otherwise the conversation may end unsuccessfully. Count to ten, take a few slow deep breaths in and out. Use any means to relieve stress and relax.
In order for the conversation to have a positive result, it is very important to choose the right moment. Best of all, when a person is not hungry, nothing distracts him (phone calls, etc.). Such conditions create a favorable background for conversation.
Follow these rules, be sensitive to your partner, listen to him and try to understand. In this case, it is highly likely that your communication will be productive, and you will be able to achieve the task.
At times, each of us has to join a new team. This happens not only at a new job, but also at the gym, swimming pool, traveling, etc. How to build the beginning of relationships with people so that they become pleasant and give you pleasure?
First of all, when you join a new team, do not immediately try to prove yourself. First, take a closer look at the people around you, get to know them a little. In the initial period, talk less about yourself, and listen and observe more.
Refrain from engaging in gossip. Especially at the beginning of a relationship! Sometimes people, wanting to get close to you and inspire your confidence, begin to tell you hard-hitting things about other members of the team. Walk away from such discussions. It is not necessary to give a sharp rebuff, otherwise you can turn the interlocutor against you. Just listen silently and then tactfully change the subject. If you do not participate in gossip, people will later appreciate it and respect you.
Compliment people, praise opens hearts. There is no need to flatter, it looks insincere and is always felt. Just find something good in a person and tell him about it. A friendly manner of communication makes it easier to start a relationship.
Don't brag, it irritates people. The desire to talk about your achievements, unrestrainedly brag about your worldly well-being, husband, children, speaks of an unconscious desire to rise above other people, to show them that you are better and higher than them. Even if everything is fine with you, do not stick it out. Stay modest, do not give a reason for envy, thus, you will save yourself from negativity.
The language of communication consists not only of words. There are many subtle psychological components here. Specialists have developed a code of communication that facilitates the establishment of contacts between people. Here are his rules:
- Give as much information as you need - no more and no less. Do not load the interlocutor with unnecessary information, at the same time do not hide important ones.
- The information must be true. You can't lie. It is one thing to keep silent about what you do not want to say, and another thing to report false information, to lie.
- Stay on topic, don't get sidetracked.
- Be clear and short.
- Be tactful and delicate. Avoid topics that may cause conflict (religion, national issues, personal life, salary, etc.).
- Be positive and friendly, approving the behavior and words of the interlocutor.
- Be modest, do not allow flattery and excessive praise in your address.
- Move away from conflicts. Seeing the beginning of the conflict, try to extinguish it.
Of course, everything must be in moderation. Excessive "scuffling" is just as disgusting as rudeness and harshness. Try to keep the golden mean.
Types of people
People differ in their psychology: characters, temperaments, ways of communication. Therefore, everyone has their own language of communication. Consider this difference, then you will be able to build favorable relationships and achieve your goals more easily.
Here are the types:
The first one is dominant. A person of this type immediately seeks to seize leadership in communication. He talks loudly, does not tolerate being interrupted. When talking, in no case do not interrupt him. Calmly and politely wait for a pause in the conversation, then quickly and clearly state what you need.
The second type is characterized by a mobile psyche. Such a person talks a lot, easily jumps from topic to topic, sometimes he can go far away from the topic. Be attentive and tactfully bring him back to the issue under discussion, do not let him be distracted.
The third type is characterized by a lack of maneuverability and flexibility. It is difficult for him to enter into communication, so he needs help. Try to find an approach to it. Talk to him first, then he can communicate normally.
The fourth type is an introvert. He is anxious, suspicious. With strangers, he can become isolated, so it is better to communicate with him in private. Support him, praise him. show respect. Then he will open up and start interacting with you.
The language of communication also includes non-verbal signals: postures, gestures, facial expressions, gait, movements, intonation of words.
Whether it's a phone conversation or a face-to-face meeting, a meeting or a presentation, this book will teach you how to speak to the hearts and minds of your interlocutors. An excerpt from The Art of Persuasion (L'art de convaincre).
The most effective methods go unnoticed when those who use them rely on the principles we have described. If your interlocutor realizes that you are trying to direct him in one direction or another without his knowledge, he will not only not do what you want from him, but will also be imbued with distrust of you. Among the many existing techniques, we will present you the most famous ... and effective. They look childish (and for good reason!), but make it easier to achieve your goal. They can be combined or lined up in a chain. By experimenting with these methods, you will be able to experience their power in practice and understand when they are being used against you. But don't forget Professor Cialdini's motto: "Business requires ethics."
What do you think? How do you feel about ethics? Do you think the end justifies the means?
Since someone can do a little, he is capable of more
This technique draws on our desire for consistency and commitment, and the difficulty we have when we have to say no after we have already said yes. The goal is to achieve voluntary consent to something small and unburdensome, thereby providing a significant impact on the future behavior of a person.
In management, we can use this method to help an employee do something out of character for him, which he, in his own opinion, cannot achieve. Of course, such a technique can serve to perform much less noble tasks.
Beautiful June evening... :
“Hello, I’m your downstairs neighbor… I just thought you weren’t going on vacation in July by any chance…”
No, we're leaving in August!
“I see... Then could you pick up our mail so that the mailbox doesn’t overflow?”
- No problem! Actually, if you leave me the keys, I could drop the mail straight to you.
- Amazing. Thanks a lot.
A few days later ... in the entrance of the same house:
- Good evening! How are you doing?
- Okay, just great. Look, I was just thinking... Since we're leaving you the keys, wouldn't it be too hard for you to water the flowers once in a while?
- Not at all. I love flowers. No problems.
- Thanks again.
The danger of this method is that the person may agree at the first stage but refuse at the next. Or that this time he will accept your entire request, but flatly refuse to help next time. If a person sees that he has been manipulated, he definitely does not want this to happen again. At the same time, if your request benefits the person himself, he will not at all consider that he is pushed around. A similar technique is used, for example, by a sports coach: “Come on, just a little more! You will soon cover the whole distance, don't stop now!" In the future, people themselves will demand such an impact. “You hit me great, but it’s for the best,” the athlete will say.
Illusion of freedom: "But you can..."
We all attach great importance to our freedom (pseudo-freedom?) of choice. This technique is often used around Christmas when firefighters, scavengers and postmen sell their calendars: "People usually give 10 euros...but you can pay whatever you want..." they get even more! Likewise, being able to reverse and return the product allows you to increase turnover. “No more wasting time waiting in line for fitting rooms: you can return items within a week.” And most customers think like this: “Okay, I’ll probably buy it anyway, and if it doesn’t fit, I’ll get my money back anyway!” But how many of them are actually not too lazy to go back, especially since cash receipts are often lost? It turns out that the store has increased sales quite well! When you create a feeling of freedom in the interlocutor, you lead him to agree to a request (or allow himself a pleasure), which he would certainly refuse if he felt some kind of obligation. "Don't worry, come if you want!" works much better than "You should definitely come."
And you? Are you more willing to agree to a request when it is followed by "you can..." or "do as you see fit..."? How often do you use this technique?
Label technique
Every flatterer lives off the one who listens to him, said La Fontaine. To label means to attribute to a person some intellectual or moral quality. The simple fact that you are labeling a person and letting them know about it can push them into the expected behavior. So, in order to achieve the desired result from a person, it is better to choose a specific label that is directly related to the task, and not some general positive quality that is not related to your goal. If you need to get some specific information from one of your colleagues, then you can start like this: “You are always up to date ... After all, your boss is listening to you ...” After such an introduction, the interlocutor is unlikely to remain silent, especially if your statement is be based on truth: you need to start from the real and typical behavior of a person in the recent past. The employee promptly prepared documents for participation in the tender, and the company won. The manager congratulates him and emphasizes his personal qualities (speed and efficiency) in order to subsequently entrust the preparation for a new tender. There is no doubt that in this case the employee will make every effort. If you rely on the personality of a person when asking him to do something, it strengthens his self-confidence and willingness to do you a favor.
And you? Do you feel energized when you are thanked for certain actions? Do you yourself use this lever to "raise the morale of the troops"?
If someone can do a lot, then maybe a little
This method is actually as old as the world. It consists in first formulating a completely impossible request, and then presenting a second, much more reasonable proposal, which is the real goal. The second request is presented as a serious concession on the part of the petitioner, which in turn implies an equally significant concession from the interlocutor. In addition, this technique relies on contrast: in comparison with the first request, the second one looks much more attractive than if it were presented by itself. To get a little, you must first demand a lot.
This method is especially effective during negotiations. If the seller has no room for maneuver, the dialogue can very quickly come down to a power confrontation and a positional war! However, he can free up this space for himself if he starts negotiations with an artificial and unacceptable offer for the buyer, for example, by demanding an extremely short payment period from him. This gives him the opportunity to subsequently waive these conditions in exchange for a concession on the part of the buyer. Thus, some excessive request, which is likely to be followed by a refusal, disposes a person to treat the next offer much more favorably. In negotiations, there is always the right to ask for a little (or even a lot) more than what is actually expected ... However, it is important that your initial demand looks plausible: if the interlocutor sees through your strategy, then he can immediately turn you on the gate!
And you? Are you trying to ask for more in order to end up getting what you want?
"Bait": It's hard to say "no" when you've already answered "yes"
Conversation between two colleagues:
“Will you be able to speak at the meeting on Thursday?”
- It is very important? I don't have much time...
- Enough and 20 minutes! Only you can answer this question...
- Okay. You can count on me
The next day:
“Listen, I have something very urgent to do and I won't be able to hold the meeting. It would be great if you could take it over from two to four. Besides, you know the question well...
Urgent business? Or just a clever ploy to get a colleague to hold a meeting? Who at least once in their life has not painted some task or position in front of another little man in order for him to agree to work with him? "You'll see for yourself, it's so interesting! In addition, you, like no one else, know how to adapt!
Who hasn't deliberately underestimated the time it takes to complete a request at least once? The baiting technique is to push a person to make a decision, hiding some of his uncomfortable moments and painting non-existent advantages. As again follows from the principle of consistency, a person usually does not want to abandon the decision, even if he knows what it will actually cost him. It is always very difficult to change your choice, even if the situation has become completely different: “It’s a pity, but once I said, I need to do it!” If you lay out everything at once, there is a considerable probability that a person will simply refuse. We are all natural masters of this technique. It is extremely effective in talking to people who give in to one or another obstacle in advance (“I will not succeed .. All in vain ...”), but at the same time perfectly cope with it when it comes down to it. Something indigestible is easier to digest in a few sittings. Be that as it may, you should not use this method several times in a row with the same person, otherwise you may get the answer: “So what's the catch this time?” You will lose part of the trust on the part of the interlocutor, who will begin to treat you with suspicion. In any case, even if he feels that you are manipulating him, you need to make him win!
Bait
A flyer touting the benefits of an attractively priced product... Not a bad deal! You decide to buy, go to the store and find out that the wonderful product is no longer for sale or that the color and size you need is not on sale. Most of the time, you say to yourself, "Well, since I've come all this way, it would be stupid to come back empty-handed... Actually, I need it..." And you buy a similar product at a higher price! You become a victim of bait. That's the power of this method... Just like a sale where you walk away with a bunch of stuff... bought without a discount...
And you? How do you react when you realize you've been baited? Do you use it yourself in your environment?
Many people are interested in how to achieve what they want. And it doesn’t matter in which area it is located - I want dreams and plans to come true, and difficulties disappear by themselves. There is a fairly simple technique that allows you to achieve this!
How to achieve the desired result?
In order to achieve the goal, you need to take a few simple and logical steps that will lead you to what you want.
- Set clearly. For example, you decide to master the popular Photoshop program for image processing. So you need to decide on the following things:
- at what level you will master it (professional or amateur);
- for how long (several weeks or months);
- what you need this skill for (you won’t convince yourself to waste time on something that will not benefit you);
- How many hours per week are you willing to devote to it?
In this case, you will easily reach your goal within the specified time frame. In order not to forget about classes, make yourself a schedule and follow it strictly.
How to get what you want from a person?
If your achievement of the goal depends not only on you, and you are interested in learning how to get what you want from a man or woman, you can use a simple technique. It requires a little preparation, during which you will need to brainstorm.
The main thing is to talk about what is good not for you, but for the other person. If you pick up enough convincing arguments, most likely, you will be answered with consent, and you will easily achieve what you want.
Define Goals
If you do not build your own life, circumstances will do it for you. You will have to work hard at something, sacrifice something, invest your money and put in effort to get the results you expect. Define your goals in life. You can't start planning your life until you've decided on the results you want.
You are the sculptor of your own destiny. Look around, are there people around you who have already achieved the results that you planned for yourself? Take a closer look - their experience can be very useful to you. Start anytime, right today, now, and stand your ground. Don't worry about what others think of your abilities. Believe in yourself and your strengths. Be confident in yourself to challenge your problems. This is your life, live fully every day.
Write down your goals on paper. Only three percent of all people set their goals on paper, and only one percent reviews them daily. Be among them. Visualize the outcome of your plans more often. Goals are dreams with a specific date of fulfillment. You will see how you yourself grow depending on the magnitude of the chosen goals. Think big.
Divide and Conquer
Break the big task into a series of small ones and start taking action. At first, don't be too concerned about how your goals will be achieved. The means of achievement will appear in time if you are patient, committed and persistent in your quest. The answers will come when you take action. Your plans will turn into a series of targeted actions, which in turn will become items on your To-Do list in your diary. Follow this list every day in your activities. You will achieve your goals and, ultimately, realize your plans.
Define Your Personal Goal
Write down for yourself on paper in detail and in detail what you want to achieve in life. Who you are? What are your life values? How do you want to use the time allotted to you, so that “it would not be excruciatingly painful for the aimlessly lived years”? Apart from God, you are the one who determines your future. Don't listen to those who say you're too old, too young, too poor, too unattractive, too uneducated, or of the wrong color, gender, or nationality.
If you read inspirational lines in other books, magazines, or newspapers, write them down in your notebook or save the clipping. Keep everything in a separate folder or box. This will serve as your motivational reserve and help you define your own purpose in life.
Your task definition should contain only a few sentences or paragraphs. Review this definition periodically and don't be afraid to change it as you grow in life. It will help you set the foundation upon which you will form your dreams and goals and upon which your daily To-Do list will be filled.
Focus on Your Priorities
Of course, you could do a million different things at the same time, but you only need to choose one to start with. What is the most important and urgent thing for you to do today, this week or this year? This is your top priority. As a rule, such cases require the immediate implementation of a number of critical tasks. Separate the important from the urgent, and make time for both. What should you do? What should you do? What would you like to do?
If you do not prioritize the activities of any day, all tasks will seem equally important. Whether you manage to finish any planned business or not may not matter much. You want some important things to be completed and you do not forget about them. Build your "To Do" list on a daily basis. Prioritize all of its items. When at the end of the day you see that all the important things are completed, you will feel much better.
Don't Complicate Your Problems
Don't make your life difficult. Think before you act. First, look for simple solutions and answers to your questions. Make sure you fully understand the task or problem before you start solving it. How much time do you expect to spend on solving it and how high is the standard expected from you of the result that you will achieve? Once again, check yourself for the effectiveness of your work. Do you spend all your time doing just one task? Is the result worth the time you spend? Can the task be delegated to someone else without risk? If someone else is already working on your problem, is that the person who can successfully solve it? Your search for a solution, your time spent, your contributions to the team, and your prioritized "To Do" list should all help. Discard unnecessary and optional things. Even the philosophy behind these Action Principles is very simply expressed. Constantly improve yourself and help others to do the same.
Write Your Thoughts on Paper
Always carry a notebook, electronic notepad, or small laptop computer with you. In extreme cases, you can also use a napkin for urgent recording. As you become an always action oriented person, helpful thoughts will come with increasing regularity. Write down your ideas. Since you will have a large number of new ideas, there will certainly be many good and useful ones among them. Review your notes every day before bed. You will become your own psychotherapist. You will see ways to solve your problems, find your own path to happiness and the fulfillment of your dreams. Spend more time thinking about solutions rather than problems. Write down your thoughts.
Don't be afraid to take risks
Be ready. There is no better time for you to take action than right now. However, you must be sure of your readiness and the correctness of your decision. Don't let your indecision get in your way. You understand that the time has come when you must act. If you hesitate too long, even small doubts about success will turn into fear of failure. Yes, you may stumble along the way. Yes, you can get rejected. Yes, you can fail. That's life. The winners in this life understand that in the further process of working on themselves, they may have to change their style and even start over. The difference between successful people and the rest is not that the first ones never make mistakes or never fail, but in how they respond to temporary difficulties.
Many people look for guarantees before doing anything. In addition, looking for guarantees, they often find imaginary dangers that can later be easily used as an excuse for inaction. Remember that those who love you the most will talk you out the loudest about taking risky decisions.
Be Racks
Being resilient means that you are determined to persevere and win. Despite the fact that your brain and body send signals of danger, you continue to act. This definition of persistence is obvious. But there is resilience, examples of which we see around us every day. This includes a cancer patient undergoing treatment, a mother raising her children alone, an alcoholic in rehab, and an athlete living in a wheelchair. A resilient person will reject flattery and accept you and your children for who you are. He will be able to highlight only the best of what fate has given him. A persistent person will be able to replace self-pity, complaints about life and dependence on chance, with self-confidence, independence and readiness for action. You must be resilient to big things like making risky decisions, admitting your mistakes, and breaking bad habits. You have to be tough for little things like putting down annoyance, waiting in line, fighting someone else's stupidity. Confidence in yourself and your abilities will require you to have great stamina. And then, you will have to learn to combine toughness with kindness, realizing that in many cases it is quite difficult to remain a kind person. And yet remain them.
Inspire by Your Example
Start acting like the person you want to be - with a strong character and a good reputation. Your speech and demeanor, clothing and posture, attitude to life and actions - everything should become an expression of your strong character. In modern society, people are greatly influenced by everything they hear and see around them. People need cues to tell good from bad, set priorities, and make decisions. In various situations of everyday life, you yourself tell the people around you how they should perceive you. If you speak well, dress well, smile often, work hard, and never complain, you will make the best impression on people. Never ask others to do what you yourself would never do. You must always be fair, firm, friendly and reliable. If you must correct someone else's mistakes, do so in confidence. You will succeed as a leader when your team performs as well in your absence as it does under your direct supervision. Always look for heroes around you to admire and emulate. Adopt their style of action. And then lead by example.
Keep Conflicts Under Control
Be always calm and impartial. Let others rage while you think of an appropriate response. Should you persuade, agree, apologize, continue the argument, or walk away? What is more profitable for you and those you protect? Continuing an argument often makes your opponents argue even more fiercely and more eagerly, no matter what, to beat you in an argument. Don't let your rage flare up. This will only complicate the problem and draw you into a sharp and fruitless conflict. Whenever possible, use kindness as a weapon against evil. Neutralize harsh yells with soft words. Respond to threats with serene confidence. Speak simply. Don't use swear words or sarcasm. Breathe deeply and freely. Let the anger go. Do not exaggerate. Don't lie. Attack the subject of the dispute, not the person who is arguing.
Long-term good relationships are almost always more important than short-term problems. Become an active peacemaker, build bridges of mutual understanding.
COPYRIGHT 2003 © The Elitarium Project
Techniques that you, perhaps, have unconsciously tried more than once on people or, perhaps, it is with the help of them that they manipulate you ...
These techniques, as psychologists have proven, really work. Many people want to understand and even manipulate people, but this is not given to everyone. In this case, the main thing is to feel a person. Few know how to influence people, even fewer people consciously use it.
Today we will talk about those tricks that you, perhaps, have unconsciously tried on people more than once or, perhaps, they manipulate you with the help of them...
Psychological tricks that work
Kindness Response or Benjamin Franklin Effect.
The story goes that Benjamin Franklin once wanted to win over a man who didn't love him. This man was looking for a rare book that Franklin had. Benjamin found out about this and lent him this rare book, and when it was returned to the owner, Benjamin simply thanked him. As a result, they became best friends. As Franklin said: "The one to whom you once did a good thing is ready to return you kindness much greater than yours ..."
Ask for more than you want to receive.
This technique is very simple and is akin to bargaining in the market. Reception works almost always. You are obliged to overestimate your requirements if a person needs you. At first, you will most likely get rejected. Don't resist, give it time. In 95% of cases, the person interested in you will respond again and offer a little less than you requested, but at the same time, it is guaranteed to be higher than you originally pledged.
An obsessed desire to help.
Reception is very similar to the previous one, only here a slightly different effect. In order to awaken in a person an independent desire to help you, ask him once for something that he definitely won’t agree to. Having been refused, you have created for yourself a person who considers himself indebted to you. Most likely, he will turn to you more than once on his own with a desire to help, because inside he will have a feeling of guilt.
The name of a person is like a magical sound.
Dale Carnegie, author of How to Win Friends and Influence People, thinks using someone's name in a conversation is an incredibly powerful argument. The name of a person is the most pleasant sound for him. Saying his name, in a positive context, you grow significantly in his eyes.
Flatter.
At first glance, the tactics are obvious, but there are some caveats. If your flattery doesn't seem sincere, it will do more harm than good. Researchers have found that people tend to seek cognitive balance by making sure their thoughts and feelings always align.
So if you flatter people with high self-esteem and the flattery sounds sincere, they will like you because it confirms their own thoughts. But flattering people with low self-esteem can lead to negative feelings because your words contradict their opinion of themselves. Of course, this does not mean that such people should be humiliated - this way you will definitely not win their sympathy.
Reflect.
Reflection is also known as mimicry. Many people use this method naturally, without even thinking about what they are doing: they automatically copy someone else's behavior, speech patterns, and even gestures. But this technique can be used quite consciously.
People tend to treat better those who are like them. No less curious is the fact that if during a recent conversation someone “reflected” a person’s behavior, then this person will be more pleasant to communicate with other people for some time, even if they had nothing to do with that conversation. The reason, most likely, is the same as in the case of addressing by name - the behavior of the interlocutor confirms the very fact of the existence of the individual.
Ask a tired person.
When someone is tired, he is more receptive to all requests. The reason for this is that a tired person gets tired not only physically, but also mentally. If the boss is tired, then he can easily allow you to finish it tomorrow, but you must finish it without fail and with high quality. This will give you some respect in the eyes of the boss. After all, you kept your word.
Start asking for little things.
It's simple, ask a little at the beginning, and you will be given a credit of trust. According to this principle, people become dependent on social movements. For example, at first you are asked to support an action against deforestation, you support it, then again and again. A trifle, but you are already ready to give more. Are you ready to support the action against deforestation in distant Tanzania or join the Green Party and make contributions.
Don't correct people when they are wrong.
Carnegie also wrote in his famous book that you should not poke your nose at a person's obvious mistake immediately after you find it.
If you want to change the point of view of a person, then approach this carefully. Even if you have a loser in front of you who blames anyone but himself for his troubles, you should not shout in your face. Agree with him now and gradually change his point of view. Otherwise, you risk becoming enemy number 1.
Repeat phrases and expressions of the right people.
This principle is similar to the "chameleon" principle, when a person repeats the person with whom he is interested in communicating with facial expressions and gestures. Words can caress the ear if they are like an echo. It is necessary to pronounce what a person has already said, what he heard inside his head.
Nod.
When people nod while listening to something, it usually means that they agree with the speaker. And it is natural for a person to assume that when someone nods when talking to him, this also means agreement. This is the same effect of mimicry. So nod throughout the conversation with a person - later this will help you convince the interlocutor that you are right.
Learn to listen.
Telling someone that they are wrong is not the best way to win over a person. The effect is likely to be the opposite. There is another way to express disagreement and not make an enemy. For example, listen to what your interlocutor says, and try to understand how he feels and why. Then you will find something in common in your seemingly opposite opinions and you can use this to explain your position. Express your consent first - so the person will be more attentive to your subsequent words. published
Have questions - ask them
P.S. And remember, just by changing your consciousness - together we change the world! © econet
