Your personal workbook for increasing awareness, self-confidence and gaining freedom.

Many find it difficult to say “no” to a question, request, or assignment. The reasons are different - from unwillingness to feel discomfort and guilt to fear of becoming unnecessary. Think about it: the one who constantly says “yes” makes life easier for others, but pushes his own interests into the background. It's good that everyone can learn to listen sensitively to themselves and their needs, to defend their position and no longer say "yes", meaning "no" by this.

This notebook will help you understand the reasons why you don't say “no” and provide you with strategies and simple tools to set the boundaries of your own freedom by making you respect your friendly but firm refusal.

Some exercises will be easy to complete, while others will take time. It is not necessary to do the exercises in order, you can always choose what seems most suitable at the moment. And if you want to sum up the intermediate result, scroll through the notebook a few pages back.

Grab a pencil and go! You will see how easy it is to say no.

Who is this book for?

For those who want to learn to firmly, politely and confidently refuse others.

book chips

Learn to say "no"

Helps to get rid of unnecessary things

The exercises in the book are divided by difficulty.

Petra Kunze studied German studies and social sciences, has the academic title of associate professor. For 20 years he has been writing books on family issues, psychology and psycho-correction. She published many books in the publishing house "Graefe und Unzer". As a biographer, he helps people write their memoirs.

Quotes from the book
Why say no?
The one who constantly says “yes” makes life much easier for others, but relegates his own interests to the background.

sign of selfishness
For some, failure is primarily convenience and comfort. Such people keep a distance in communication, do not want to do anything for others, explain the reason for the refusal, or at least think and weigh all the arguments before saying no.

origins
The first “no” we heard in childhood was from our parents. This "no" was extremely unpleasant, because with its help we marked the boundaries and established prohibitions. Depending on the experience gained, our attitude towards it can still differ in intensity.

Don't humiliate yourself
Sometimes we want to justify ourselves to the interlocutor for the refusal. Of course, you should show respect for your partner and justify your decision, but justifying yourself is unnecessary.

Himself to blame
Do not be offended by others when you yourself said yes, although you were going to say no. The interlocutor did not “catch”, did not take you by surprise, did not persuade you. You yourself allowed it.

Confident refusal
Do you want to say “no” clearly and clearly? Then do it without any "buts" and "ifs"! Try to avoid uncertainty and limitations. This is not the place for words like "maybe".

Harvard School of Negotiation. How to say NO and get things done William Ury

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Title: Harvard Negotiation School. How to say NO and get things done

About the book Harvard School of Negotiation. How to Say NO and Get Results by William Ury

NO is one of the most important words in any language. Every day we find ourselves in situations where we need to say NO to colleagues, relatives, partners. NO protects ourselves and what is important and dear to us.

But saying NO wrongly alienates people and makes them angry. That's why it's important to say NO in a way that doesn't provoke conflict and maintain a good relationship.

How to convince and defend your vital interests? How to make your NO firm and powerful? How to resist aggression and manipulation on the part of the interlocutor? How, in the end, to achieve agreement?

This is not taught in schools and universities. But you will learn about the correct NO by reading the book of the eminent negotiator William Urey. It is based on a famous course he teaches at Harvard University for managers and negotiation professionals. This international bestseller has sold 2,000,000 copies in twenty-two languages.

The book provides such clear advice and accessible recommendations that it will be useful to absolutely anyone who has to say NO to a customer or colleague, subordinate or manager, child or spouse, friend or first person they meet.

Saying NO is the most valuable life skill that everyone should master!

On our site about books, you can download the site for free without registration or read the online book “Harvard School of Negotiation. How to Say NO and Get Results by William Ury in epub, fb2, txt, rtf, pdf formats for iPad, iPhone, Android and Kindle. The book will give you a lot of pleasant moments and a real pleasure to read. You can buy the full version from our partner. Also, here you will find the latest news from the literary world, learn the biography of your favorite authors. For novice writers, there is a separate section with useful tips and tricks, interesting articles, thanks to which you can try your hand at writing.

Quotes from the book "Harvard School of Negotiation. How to Say NO and Get Results by William Ury

To show respect for the interlocutor, show that your decision is based on all the facts, and clarifying questions will help you find out.

It is amazing how much useful information can be obtained by listening carefully to the interlocutor, and how much more effective your NO is in such a situation.

Respect makes the interlocutor more receptive to the perception of your words. In such a situation, he will not simply deny what you said.

You need to respect others for one simple reason - this behavior is effective.

Respect is something like a bank deposit, which you can always use in a difficult situation.

Respect is the cheapest concession you can make.

If you do not confirm the interlocutor's right to certain feelings, regardless of your attitude to his behavior, you should not expect him to hear your NO, understand and accept it.

About the book

Some exercises will be easy to complete, while others will take time. You don't have to do the exercises in order, you can always choose what seems...

About the book
Your personal workbook for increasing awareness, self-confidence and gaining freedom.

Many find it difficult to say "no" to a question, request, or assignment. The reasons are different - from unwillingness to feel discomfort and guilt to fear of becoming unnecessary. Think about it: the one who constantly says "yes" makes life much easier for others, but relegates his own interests to the background. It's good that everyone can learn to listen sensitively to themselves and their needs, to defend their position and no longer say "yes", meaning "no" by this.

This notebook will help you understand the reasons why you don't say "no" and will suggest strategies and simple tools with which you can set the boundaries of your own freedom, forcing you to respect your friendly but firm refusal.

Some exercises will be easy to complete, while others will take time. It is not necessary to do the exercises in order, you can always choose what seems most suitable at the moment. And if you want to sum up the intermediate result, scroll through the notebook a few pages back.

Grab a pencil and go! You will see how easy it is to say no.

Who is this book for?
For those who want to learn to firmly, politely and confidently refuse others.

about the author
Petra Kunze studied German and social sciences and holds the academic title of Associate Professor. For 20 years he has been writing books on family issues, psychology and psycho-correction. She published many books in the publishing house "Graefe und Unzer". As a biographer, he helps people write their memoirs.