We experience emotions 24 hours a day, even when we sleep, but only a very small part of people know how to truly manage them. These people are experts in emotions, they are good at understanding and coping with their feelings, and they also decipher the feelings of other people. What are the benefits of this skill? By increasing your emotional intelligence, you will be able to succeed in many areas of your life (from personal to social) and learn to solve problems without involving unnecessary emotions. In addition, there is a high probability that you will be satisfied with your life, because you will be able to understand what your psychology needs at any given time. You will learn to motivate yourself literally out of the blue - with the help of ordinary thoughts. You will not need external factors to be happy, because you know how to direct your emotions in the direction you need and achieve the desired mood.

Everyone dreams of learning to think clearly. But what does this mean? You will not be able to get your point across if you are annoyed and angry, because at such moments your mind is clogged with emotional debris that prevents you from thinking. If you control your emotions, you can control your mind.

In addition, you probably know what catastrophic consequences negative emotions carry. They can deprive you of everything - health, life, money, reputation and happiness. While a person who controls his emotions is healthy and cheerful, he enjoys life and looks at all problems as new opportunities.

What is emotional intelligence?

The traditional IQ intelligence test has been unable to predict a person's success in personal, social and career life. People with high intelligence did not necessarily achieve their goals and vice versa - not very smart people somehow magically reached incredible heights. Therefore, the question arose in society: “So what affects the quality of life, the achievement of happiness and success?” And many psychologists believe that they have found the answer - it is about increasing the level of emotional intelligence.

Emotional intelligence (EI, emotional intelligence) is the ability of a person to recognize emotions, understand the intentions, motivations and desires of other people and their own, as well as the ability to manage their emotions and the emotions of other people to solve practical problems.

There is also a less scientific definition given by Howard Book and Stephen Stein: the ability to correctly interpret and influence a situation, intuitively grasp what other people want and need, know their strengths and weaknesses, resist stress, and be charming.

Simply put, your emotional intelligence is at a high level when you are balanced in any situation and can positively influence the emotions of other people. In this regard, emotional intelligence can be divided into two elements: understanding one's own and others' emotions.

Application of emotional intelligence in life

Whether you like it or not, you experience emotions in any situation: when communicating with a person, in an art gallery, in a supermarket. Therefore, you use emotional intelligence every day, the only difference is how high its level is.

You, and only you, decide what emotions and feelings to experience at any given moment. If you want to experience resentment and irritation - please. If you want to enjoy life and look to the future with optimism - you can achieve this too. You will be calm and balanced if you understand your emotions and begin to control them.

But why then understand the emotions of other people? Is it not enough to understand your own and learn how to manage them? We communicate with people every day in one form or another, so understanding how a person feels and why is a key moment in building good, harmonious relationships. You may not be a particularly talented person and not have an outstanding intellect, but if you can communicate with people and they respect and appreciate you, you will achieve great success.

How to develop emotional intelligence?

Emotional intelligence itself is a skill that can and should be developed. You will need discipline and patience, because serious success will not come immediately. You have to look at life with optimism, because at times you will fail, fall back and experience negative emotions that you want to get rid of. You also need to learn how to motivate yourself, because without this skill, you will not be able to increase your level of emotional intelligence every day. Our course will give you everything you need to do this.

In order to recognize negative, destructive emotions in time, you need to be aware. We will touch on this point, but we advise you to take a course on spiritual practices, and especially a lesson on meditation. The first step in the fight against any enemy (destructive emotions) is recognizing it, which is why it is so important to be aware and notice when your emotions are out of control.

In our course you will find some good and useful exercises for developing emotional intelligence. Remember that serious results come only with practice, so put the knowledge into practice and study yourself.

You will need to understand how your psychology works. Each person has their own unique traits that affect how they think, feel and make decisions. However, even if you think that you have studied your psychology completely and know yourself, keep watching yourself, because everything changes. You today and you tomorrow are different people, so notice the changes in yourself and draw the appropriate conclusions. Tune in for the long haul and make it as attractive as possible. Remember that no one but yourself can help you.

The first good results will come to you after the end of the course, if you follow all the tips and recommendations that you will find in our lessons. Read the biographies of famous people and evaluate their lives from the standpoint of emotional intelligence. Could Steve Jobs or Richard Branson have achieved such outstanding success if they had not been able to manage their emotions and influence the emotions of other people? You yourself know the answer to this question.

Books to improve your emotional intelligence:

• Emotional intellect. Daniel Goleman.
• Emotional intelligence in business. Daniel Goleman.
• The ABC of Emotional Intelligence. Irina Andreeva.
• Path to prosperity. A new understanding of happiness and well-being. Martin Seligman.
• Meditation and mindfulness. Andy Puddicombe.
• The power of positive thinking. Norman Vincent Peel.
• Benefits of EQ: Emotional culture and your success. Stephen Stein, Howard Book.

We all want to feel smart. And what a disappointment it is when, after passing an intelligence test, you suddenly get a not too high score. Have you ever thought about the fact that intelligence is different? Agree, trying to determine who has a higher level of mental abilities - a theoretical physicist or an artist - is just as impossible as deciding what is tastier - barbecue on coals or strawberry ice cream.

The very concept of "intelligence" became popular at the beginning of the 20th century. It was then that the first tests appeared. And at the same time, many psychologists started talking about the impossibility of comparing people in a purely quantitative way.

Intelligence is a set of qualities and properties that determine the ability to think. And as in any other, the lack of some qualities can be compensated by the high level of development of others. For example, in communicating with people, not very good speech development can be compensated by the ability to listen, the ability to empathize, sympathize, willingness to help, etc.

Mental abilities, like any others, manifest themselves in. You can't if he just lies on the couch. The well-known psychologist J. Gilford identifies more than 100 primary mental abilities associated with various aspects of human activity. And those that determine a high level of intelligence in one area are completely unnecessary in another, and therefore do not develop, and their low level is not even noticeable. Thus, the verbal abilities necessary for a teacher or a writer are of little importance for a mathematician. For him, the ability to operate with numbers and logical thinking is more important.

In addition, people differ not only in the level of mental abilities, but also in character. The thinking of a mathematician and an artist is different, not worse or better, but simply different.

There is also a completely special type of mental activity, which is considered the highest level of cognitive processes and is highly valued in any kind of activity. But it doesn't fit into any intelligence test. Because the tests are standardized, and creative thinking is non-standard, original, and a person endowed with it cannot give an unambiguous answer to many test tasks.

Types of intelligence (according to G. Gardner)

Attempts to classify intelligence have been made since the middle of the 20th century, when it became clear that mental abilities differ qualitatively, and one cannot treat everyone with the same brush. There are many classifications, but the most popular in psychology is the theory of Howard Gardner, who identified 8 types (or types) of intelligence.

Logical-mathematical intelligence

It is associated with and mathematical abilities. It is logic that has long been considered the basis of mental abilities in general, and it determines the various qualities of intelligence:

• the ability to think in an orderly manner and build hierarchical structures of concepts;
• the ability to operate with numbers, to quantify phenomena;
• the presence of deductive and inductive thinking;
• possession of basic mental operations within the framework of formal logic: analysis, comparison, generalization, synthesis;
• ability to work with databases, systematize and structure information;
• understanding of graphs, charts and tables.

Those who have a high level of logical-magical intelligence achieve success in the exact sciences, in design, where abstract and logical thinking is required. Most standard intelligence tests assess mainly the ability to logic.

Verbal-linguistic intelligence

Verbal abilities or the ability to understand and convey information in speech form play a huge role in human life. And the mental development of the child is directly related to the acquisition of speech. Back in the 19th century, it was noticed that deaf and dumb people who were not trained in a special language corresponded in terms of intelligence to a 3-4-year-old child.

Linguistic intelligence implies the following qualities:

• the ability to meaningful perception and analysis of speech sounds and their combinations;
• the ability to compose speech messages in accordance with the norms and requirements of the language;
• possession of written speech, the ability to write coherent, logical texts, including literary, journalistic and scientific nature;
• the ability to correctly build one’s speech in accordance with a specific situation: follow the rules of speech etiquette, conduct a conversation, dialogue, monologue, discussion.

To one degree or another, all mentally healthy, healthy people have verbal intelligence. However, its level can vary greatly depending on the activity of the speech center in the brain, on verbal abilities and on speech skills acquired not only in childhood, but also at an older age. Linguistic intelligence is very dynamic and well developed. True, if for some reason a child has not received elementary speech skills before the age of 3-4, then later this will have a bad effect not only on verbal intelligence, but also on the general level of mental abilities.

Visual-spatial intelligence

In a broad sense, this is the ability to navigate in space, to perceive and evaluate the shape and size of surrounding objects and their distance from each other. But this ability includes another important aspect - it involves the development of imaginative thinking and everything connected with it:

• the ability to create, fix images at the level of consciousness and store them in memory;
• developed;
• the ability to embody images in various forms: drawing, sculpture, design, scheme, etc.

This type of intelligence involves the ability to analyze what is seen, to draw conclusions based on visual information. Considering that in the form of visual images a person receives up to 80% of all information from the outside world, it becomes clear how important this type of intelligence is.

naturalistic intelligence

Man is part of the physical world. His existence and well-being largely depends on the ability to analyze the events taking place in this world. The ability to quickly assess the situation, determine the approach of a natural disaster or natural disaster by the smallest signs, distinguish edible from inedible, enemy from prey - all this is naturalistic intelligence. And he played a huge role not only in adaptation, but also in human evolution.

At present, a high level of naturalistic intelligence ensures success not only in such areas as agriculture, animal husbandry and geology, but also in the natural sciences in general: biology, physics, chemistry, etc.

Interpersonal or interpersonal intelligence

We are not only part of the natural world, but also part of society. Therefore, our success and even often our very existence depends on the quality of communication with other people. Interpersonal intelligence includes the following personality traits:

• the ability to build relationships with other people;
• possession of means of verbal and non-verbal communication;
• the ability to correctly perceive and understand another person (social perception);
• ability to work in a team, obey and lead;
• organizational skills.

The level of development of interpersonal intelligence largely determines the status of a person in society, his qualities of a leader. This type of mental ability determines who you become: a leader or a follower, whether you can make a career in the social field, for example, in management, politics, etc.

Intrapersonal (intrapersonal) intelligence

This type of mental ability is associated with and includes very important qualities for a person:

• the ability to immerse yourself in your own, analyze your feelings, thoughts, actions;
• a tendency to reflection as an assessment of one's actions through the prism of moral norms and traditions of society;
• readiness for solitude and even the need for it as an important condition for creativity and self-improvement;
• the ability to form self-esteem and its adequate perception, understanding one's strengths and weaknesses, shortcomings and advantages.

Intrapersonal intelligence involves the activity of a higher level of consciousness, therefore it is sometimes called spiritual. It is possible that this type of mental abilities was formed at a late stage of human evolution, and it is in it that the personality manifests itself as a higher spiritual being.

Musical-rhythmic intelligence

The mental abilities of a person involve the ability to analyze not only the sounds of speech, but also the sounds of music, an understanding of melody and a sense of rhythm. This kind of intelligence, as musical-rhythmic, is usually not given serious importance. And indeed, without the ability to deeply analyze a piece of music, it is quite possible to live and even pass for a highly intelligent person.

However, there are people in whom this type of intelligence occupies an important place in the complex of mental abilities. These include not only musicians and singers, but also actors, teachers, speakers. After all, the ability to perceive and transmit a melody directly affects the intonation of speech. Musical intelligence includes the following qualities:

• the ability to analyze music, including melody, rhythm, timbre, tempo, etc.;
• the ability to play a melody by ear;
• assessment of the emotional nature and intonation of music;
• distinguishing the features of the sound of different musical instruments and different timbres of the voice (bass, baritone, soprano, tenor, etc.);
• the ability to give speech a bright intonation coloring.

Despite the seeming insignificance of this type of intelligence, scientists have proven that the musical abilities of our distant ancestors were formed earlier than verbal ones. And the point here is not only in understanding music, but also in the fact that for a long time communication was based not on articulate sounds, but on musical intonation, which conveys various feelings and states.

Yes, and at present, musical-rhythmic intelligence is necessary to give expressiveness to speech, to be able to use the vocal capabilities of the voice in verbal communication: to convince, persuade, admire, resent, doubt, etc.

Kinesthetic (tactile or bodily) intelligence

This is the knowledge and understanding of reality through sensations, touches, movements. The need to feel and understand your body is required not only in sports, but also in many types of objective activities. The high level of this type of intelligence is manifested in the work of talented sculptors, wood carvers, virtuoso engravers and blacksmiths. Without it, one cannot master the needlework familiar to us, do not learn how to knit and embroider well, work with clay or decorative glass.

When a person complains that his “hands are growing out of the wrong place,” he means the underdevelopment of kinesthetic intelligence. And these mental abilities begin to form in early childhood. We can say that this is the first kind of intelligence that develops in babies. Therefore, child psychologists attach such great importance to the development of fine motor skills of the hand and, in general, the skin sensitivity of children.

Emotional intellect

The types of intelligence are not limited to the classifications of G. Gardner; from time to time, a description of another type appears. This is due to the variety of manifestations of human mental abilities. Or maybe we continue to evolve and gradually acquire more and more new abilities? One way or another, but recently more and more often they talk about this type of intelligence as emotional.

The importance of this type of intelligence began to be discussed relatively recently - at the end of the 20th century, and at the same time its research in psychology began. Emotional intelligence can be defined as a set of human abilities for emotional knowledge of the world and other people. It includes 3 aspects:

• The ability to perceive the environment through the prism of emotions, to give an emotional assessment of events and phenomena, actions and other people.
• The ability to understand the emotional state of other people, analyze it and build your relationships with others based on this analysis. This side is manifested not only in understanding, but also in sympathy, in empathy, that is, in the ability to experience other people's emotions.
• The ability to manage their emotional states, a combination of a high level of emotionality and a high level of rational control.

Emotional intelligence begins to form very early. A very small child at the age of 6-8 months is already able to understand the feelings of an adult and respond to a smile with a smile, and to frowns with tears. But before a full understanding of emotions, and even more so before the conscious control of their manifestations, it is still very far away. Not every adult reaches this level of emotional intelligence.

This type of intelligence plays an important role in the life of a modern person, it not only helps to build relationships with others, but also makes it possible to avoid the negative consequences of stress, frustration and depression. A harmonious combination of emotionality and balance, expressiveness and rationality, the ability to regulate the scope of one's feelings are very important conditions for success in modern society. Therefore, many psychological courses offer programs to develop emotional intelligence.

Each of the listed types of intelligence has its own specifics and requires a special approach to the formation process. Each of them has its own systems for receiving, processing and storing information. Even the nature of the information with which thinking works within the framework of one or another intellect is completely different. In the language of computer scientists, each intelligence has its own databases and operating system.

But this does not prevent them from harmoniously coexisting within the framework of one consciousness. True, a high level of development of all types of intelligence is so rare that even among geniuses it is not always found.

Emotional intellect

Emotional intellect(EI) is the ability of a person to operate with emotional information, that is, that which we receive or transmit with the help of emotions. The concept of emotional intelligence is relatively new and not generally accepted; an unambiguous understanding of what EI is has not yet developed. Emotions carry information. The emergence and change of emotions have logical patterns. Emotions appear and disappear, develop in space (from one to another), grow and disappear, have their own causes and consequences. Emotions influence our thinking and are involved in the decision-making process. Emotion is the body's reaction to any change in the external environment. The traditional view of emotions contrasts them with reason. Emotions are chaotic, uncontrollable and interfere with logical and informed decision making. Emotions lead to destruction. The foundations of a fundamentally different approach to understanding emotions are rooted in the works of Charles Darwin. He was the first to note that emotions ensure our survival due to the fact that they signal the importance of this or that information and provide the behavior necessary in a particular situation. For example, a slight uneasiness when you view a report may be due to the fact that you have not noticed an error somewhere. According to Salovey and Meyer, emotional intelligence is a combination of four skills:

Story

The first publications on the problem of EI belong to J. Meyer and P. Salovey. D. Goleman's book, very popular in the West, was published only in 1995. The main stages of the formation of EI:

• - Robert Thorndike wrote about social intelligence
• - David Wechsler wrote about intellectual and non-intellectual components (affective, personality and social factors)
• - Horvard Gardner wrote about multiple intelligences (intrapersonal and interpersonal intelligences)
• - John Mayer and Peter Salovey coined the term EI, started a research program to measure EI.
• - Daniel Goleman published the book "Emotional Intelligence"

Criticism

In the West, the concept of EI is commercialized and popular, but from a scientific point of view, the concept has no content that is different from the concepts of communication skills and communication competence previously accepted in psychology.

EI Development Methods

• group training
• Individual training
• Training of children in family-public children's centers
• family education

Regarding the possibility of developing EI in psychology, there are two different opinions. A number of scientists (for example, J. Meyer) adhere to the position that it is impossible to increase the level of EI, since this is a relatively stable ability. However, it is quite possible to increase emotional competence through training. Their opponents (in particular, D. Goleman) believe that EI can be developed. An argument in favor of this position is the fact that the neural pathways of the brain continue to develop up to the middle of human life.

see also

Notes

Literature

• Aleshina A., Shabanov S. Nothing personal - just business. Emotional intelligence for success. St. Petersburg: Piter, 2012. ISBN 978-5-459-01580-5
• Andreeva I. N. Emotional intelligence: a study of the phenomenon // Questions of Psychology. 2006. No. 3. S. 78 - 86.
• Andreeva IN Prerequisites for the development of emotional intelligence // Questions of psychology. 2007. No. 5. S. 57 - 65.
• Kabachenko T. S. Psychology of management. - M .: Pedagogical Society of Russia, 2000.
• Analoui F., Karami A. Strategic management. - M .: UNITA-DANA, 2005.
• Goleman D. Emotional intelligence M .: AST, 2008. ISBN 978-5-17-039134-9
• Goleman D. Emotional Leadership: The Art of Managing People Based on Emotional Intelligence = Primal Leadership: Learning to Lead with Emotional Intelligence. - M .: "Alpina Publisher", 2011. - S. 301. - ISBN 978-5-9614-1646-6
• Manfred Kay de Vries Mystery of leadership. Development of emotional intelligence = The Leadership Mystique: A User's Manual for the Human Enterprise. - M .: "Alpina Publisher", 2011. - S. 276. - ISBN 978-5-9614-1483-7
• Stephen J. Stein EQ Benefits. - M .: Balance Business Books, 2005. - S. 384. - ISBN 978-966-415-016-0

Links

• A selection of various materials on emotional intelligence: basic models of emotional intelligence, emotional intelligence in business, quotes about EQ
• Orel E. Emotional intelligence: the concept and methods of diagnosis

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See what "Emotional Intelligence" is in other dictionaries:

- (from Latin intellectus understanding, knowledge) is the mind [source not specified 55 days], reason, mental abilities: learn from experience, adapt, adapt to new situations, apply knowledge to manage ... ... Wikipedia

Emotional intelligence in communication- Emotional intelligence (E. and.) (English emotional intelligence, intellect) is a concept that is included in psychol. terminology in 1990 and received extremely wide application in practical psychology. In many analyzing E. and. work is noted...

Intelligence in communication- Intelligence (I.), with one. stor., is an important factor O., largely determining the nature of the interaction of people, and with others. stor., he is largely formed in O. Own. human O. presupposes that those who communicate have def. level I.I.… … Psychology of communication. encyclopedic Dictionary

social intelligence- the ability to understand other people and act or act wisely towards others. The term was introduced at the beginning of the 20th century. E. Thorndike. You can select a trace. lines of studying S. and. The first analyzes S. and. in conjunction with verbal abilities, ... ... Psychology of communication. encyclopedic Dictionary

Daniel Goleman at the annual meeting ... Wikipedia

Emotions (from lat. emoveo - shock, excite), as a background, accompany any manifestations of consciousness. Most theories of emotions take into account the active side of the impact of emotions on consciousness. Contents 1 Theory of Sigmund Freud 2 Two-factor theory of emotions ... Wikipedia

- (from French emotion excitement, excitement) subjective states of a person and animals associated with an assessment of the significance for an individual of external or internal stimuli acting on him and expressed primarily in the form of direct ... ... Wikipedia

We consider it necessary in our course of differential psychology to establish the well-known concept emotional intellect, for its role is noticeable not only in understanding our difference from each other, but also in the general awareness of our own emotions.

emotional intelligence (English) emotionalintelligence) - a psychological concept that arose in 1990 and introduced into scientific use by American scientists P. Salouve and J. Mayer. At the moment, there are several concepts of emotional intelligence and there is no single point of view on the content of this concept.

- according to the definition of Mayer and Saloway - a group of mental abilities that stimulate awareness and understanding of one's own emotions and the emotions of others. This approach, considered the most orthodox, is called the ability model.

Within the framework of the ability model, the following hierarchically organized abilities are distinguished, components of emotional intelligence:

• perception and expression of emotions;
• increasing the efficiency of thinking with the help of emotions;
• understanding one's own and others' emotions;
• emotion management.

This hierarchy is based on inheriting principles.

The ability to recognize and express emotions is the basis for generating emotions of the day when solving specific tasks that are procedural in nature. These two classes of abilities (to recognize and express emotions and use them in problem solving) are the basis for the externally manifested ability to understand events that precede and follow emotions. All of the above abilities are necessary for the internal regulation of one's own emotional states and successful influences on the external environment, leading to the regulation of not only one's own, but also other people's emotions.

It should be noted that emotional intelligence in this concept is considered a subsystem of social intelligence.

Proponents of the ability model explore emotional intelligence using a variety of test problem-solving techniques. The most developed and complex technique - MSCEIT. In each task, the solution of which reflects the development of one of the four components of emotional intelligence mentioned above, there are several answers, and the subject must choose one of them. Scoring can be done in several ways - based on consensus (the score for a particular answer option is related to the percentage of a representative sample that chose the same option) or on expert judgment (the score is related to the proportion of a relatively small sample of experts who chose the same answer).

Now about the mixed model of emotional intelligence.

According to the American psychologist D. Goleman, emotional intellect- this is the ability of a person to interpret their own emotions and the emotions of others in order to use the information received to achieve their own goals. There are four main components of emotional intelligence (EQ):

• self-awareness;
• self-control;
• empathy;
• relationship skills.

In fact, one of the most significant advances in the study of emotional culture occurred in 1980, when psychologists Raven and Bar-On began their work in this area.

The concept of emotional intelligence is often found in the literature on the problem of effective leadership. The aforementioned D. Goleman highlights the fifth component: motivation.

All experts in emotional intelligence, speaking of our differences in this aspect, highlight and biological its background:

• EQ level of parents;
• right brain type of thinking:
• temperament properties.

And social prerequisites for development:

• synthonia (emotional reaction of the environment to the actions of the child);
• the degree of development of self-consciousness;
• confidence in emotional competence;
• parental education and family income;
• emotionally healthy relationship between parents;
• androgyny (self-control and endurance in girls, empathy and tender feelings in boys);
• external locus of control;
• religiosity.

Thus, the structure of emotional intelligence looks like this:

• conscious regulation of emotions;
• understanding (comprehension) of emotions;
• discrimination and expression of emotions;
• use of emotions in mental activity.

Victoria Shimanskaya is a psychologist, a leading specialist in the field of research on emotional intelligence (EQ) in Russia, the author of the Monsiki methodology for developing the EQ of children, partner of the EQ-factor Laboratory, a leader of master classes and trainings on the subject of EQ - about the intellectual-emotional profile of a personality and its role in organizing and running a business.

Key Factors in Emotional Intelligence

Emotional intelligence is talked about a lot these days. The need to develop emotional intelligence has been repeatedly proven by scientists and various examples from life and business.

Obviously, a person with a higher level of emotional intelligence perceives reality more adequately and reacts to it and interacts with it much more effectively. This applies to almost all communications - both interpersonal and social; subjective and objective experiences; abstract and concrete concepts. Thus, emotional intelligence has become one of the new tools for business management, building effective communications and management.

The perception of information occurs through sensory systems. In this case, key areas of the brain act first, and then the reactions of the autonomic nervous, muscular and other systems take place. Interaction with information, with oneself and the outside world is built depending on the degree of development of the key drivers of emotional intelligence: awareness, self-esteem, motivation, adaptability.

Drivers actually contain basic personality traits, but they are not immutable and can evolve.

Each driver can be unlocked through four skills:

1. awareness through awareness of one's thoughts and emotions, one's body and behavior;
2. self-esteem through a positive perception of the world and determination, as well as through acceptance and assertiveness (a person’s ability not to depend on external influences and assessments, to independently regulate their own behavior and be responsible for it);
3. motivation through the desire for self-actualization and determination, as well as through open perception of the new, strong goal-setting and objective experience of failures;
4. adaptability through conscious empathy with another person - empathy, stress resistance, decision-making and sociability.

Emotional quote

It is necessary to pay attention to the fact that emotional intelligence does not exist separately from the intellect. Over the past three decades, science has advanced significantly, studying the interaction of the emotional and intellectual spheres (IQ and EQ) in terms of brain activity, psychology and business.

“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of the heart over the head - this is the only way for the intersection of both,” David R. Caruso, a psychologist, professor in the Department of Psychology at Yale University (USA), once said management and co-author of the concept of emotional intelligence.

Along with the well-known abbreviation IQ (Eng. Intelligence Quotient - intelligence quotient or intelligence quotient), there is the concept of emotional EQ ( English. Emotional Quotient), which was introduced by clinical physiologist Reuven Bar-On back in 1985. In 1996, at a meeting of the American Psychological Association in Toronto, he presented his EQ-i (Emotional Quotient Inventory) test, which contained a list of questions to determine the coefficient of emotional intelligence, from which the now famous Bar-On model of emotional intelligence was born.

Despite the fact that the interaction of IQ and EQ is recognized by many researchers, the first model that clearly showed the interaction of these two coefficients was developed by Russian scientists at the EQ-factor Emotional Intelligence Laboratory under the leadership of N. Koro and V. Shimanskaya.

Intellectual-emotional profile of the leader's personality

This model is an integral part of the intellectual-emotional profile of the IEPP personality. According to this model, emotional intelligence EQ is a kind of base of the personality pyramid in the coordinate system. The vectors of this system are EQ drivers and form different strategies of behavior in various spheres of life:

1. awareness - the "strategy of philosophers";
2. self-esteem - the "strategy of the stars";
3. motivation - "strategy of heroes";
4. adaptability - the "strategy of leaders".

When emotional intelligence connects with the IQ intelligence vector, the “strategy of creators” is formed - a strategy that is key in all areas of life, and even more so in business.

It is the “strategy of the creators” that makes it possible to realize the potential of a person to such an extent that in the end he reaches the highest level of self-realization. Therefore, the larger this pyramid has (due to the development of EQ drivers and IQ itself), the more opportunities a person will have to influence his life, the lives of other people and the world as a whole.

AT modern world any leader and entrepreneur must be a creator - to create not just a product or service, but the best product, the best service, the best service and the best experience. And this is almost impossible without the ability to manage your emotions.

How to develop EQ?

As already noted in this article, the development of EQ occurs through the development of its main factors - drivers. Therefore, it is necessary first of all to develop them.

1. Exercise for the development of "mindfulness"

1. Close your ears and concentrate on the surroundings, try to see all the details. How the picture will become "brighter" and you will notice something that you did not pay attention to before.
2. Then close your eyes and concentrate on the sounds. In a normal situation, we subconsciously concentrate on a zone of no more than 1.5 meters around us. “Expanding” our hearing, we begin to notice the nuances of natural and mechanical.
3. Close your eyes and ears together. Feel how your body interacts with the world around you - for example, the touch of wind or grass on it, if you are ready to take off your shoes.

It is enough to do this exercise once a week so that the ability to recognize the voice intonations of interlocutors, the nuances of facial expressions become much higher. This will allow you to more accurately determine the explicit and hidden messages of the interlocutors and, most importantly, your own reaction to certain processes, as well as understand how your body reacts to information, how it experiences emotions.

2. For the development of “adaptability”, a simple training on “emotion cards” is suitable

You depict anger, joy, sadness or interest - depending on which card you draw. This is a simple and effective way to "work out" your emotional expression. At the same time, your efficiency as a negotiator increases several times.

3. To develop “self-esteem”, you should first master the poses of power

Power poses are postures of the human body that "start" the production of dopamine: a straight back, arms raised up, head held high. The production of this hormone contributes to a better memorization of material and information.

One minute of this exercise before negotiations will make you feel much more confident.

4. To develop "motivation" do the following right now

Write down ten things you enjoy doing. Then reformulate them so that only the verbs remain. Find exactly the verb that best conveys this or that occupation.

Use these verbs to create a plan for the month. And during this month you will need to live ten days under the motto of this word. Traveling or laughing, tasting and learning new things, jumping or counting - there are many options.

For example, under the motto of the verb "tasting", you can go to a specialty restaurant or wine boutique - or maybe have a party at home. And it can also become a concept for the presentation of goods and services of your company.

Just live each of these days 200% with the ten words of action that really make up your essence of growth - what you can give to the world.

By doing these exercises, you are sure to move closer to your true goals than you have in the past few years, because you will be engaged in the most important business of a successful businessman or leader - the implementation of the “creator strategy”.